Privacy Policy
How we handle your information when you visit our website or get in touch with our team.
Effective Date: June 22, 2026
At water Restoration Pros, we respect your privacy. This policy explains what information we collect through our website and communications, how we use it, and the choices available to you.
Information We Collect
When you contact us, we may collect your name, phone number, email address, service address, and details about your water damage removal needs.
Our website may also collect basic technical information, such as your IP address, browser type, device information, and pages visited.
How We Use Information
We use your information to respond to your questions, discuss water damage removal services, arrange service, and communicate with you about your request.
We also use website information to operate, protect, and improve our site and to understand how visitors use it.
Cookies and Tracking
Our website may use cookies and similar technologies to support site features, remember preferences, and measure website activity.
You can manage cookies through your browser settings. If you disable them, some website features may not work as expected.
Analytics and Third-Party Tools
We may use analytics or website service providers to understand site traffic, maintain our website, and help us respond to inquiries.
These providers may process technical information under their own privacy policies. Their tools and practices are governed by their respective terms.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers who help us operate our website or communicate with you, and only as needed for those purposes.
We may also disclose information when required by law, to respond to valid legal requests, or to protect our rights, customers, and business.
Data Retention
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
Data Security
We use reasonable safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
No website or method of sending information online is completely secure. Please avoid sending sensitive personal or financial information through general website forms.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain uses.
To make a privacy request, contact us using the details below. We may need to verify your identity before responding.
Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, contact us and we will take appropriate steps to address it.
Changes to This Policy
We may update this policy when our practices or legal requirements change. We will post the revised policy on this page and update its effective date.
Contact Us About Privacy
Phone: 781-288-8068
Address: Lynn, Massachusetts
